Still, as we enter the calmer travel months of September and October, there was reason to celebrate in London on Friday, as industry leaders gathered at the Langham Hotel for the Skytrax World Airline Awards 2022 – the first time the event had been held in person since 2019.
Skytrax, a UK-based airline and airport review and ranking site, conducted over 14 million customer surveys in over 100 countries between September 2021 and August 2022 to find out about the airline current favorite in the world.
This year’s winner was no stranger to the podium. Newly crowned Qatar Airways has won the top prize a total of seven times since the awards were introduced in 1999. The Qatari flag carrier also won eight other gongs on Friday, including Best Business Class, Best Business Class Seat and the best business class. Living room dining room. It’s going to be a lot to pack in your hand luggage.
Qatar Airways Group Chief Executive Akbar Al Baker thanked its “incredible employees” for “their continued dedication and drive” and said “winning these awards in the very year we celebrate our 25th anniversary is even more rewarding. “.
Shortly after receiving the award, he told CNN Travel that the secret to the airline’s enduring success was: “Consistent service, a consistent product, constant attention to passengers and absolute dedication from everyone who works in the airline.”
A regular on “best of” lists, Emirates was No. 3 in Skytrax’s 2022 ranking.
Singapore Airlines, the new No. 2 global carrier according to Skytrax’s survey, also won nine awards, including Best Cabin Crew, Best First Class, Best First Class Seat and Best First Class Catering. class.
Emirates, the flag carrier of the United Arab Emirates, was in third place and was also awarded for Best Inflight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.
Japan’s ANA (All Nippon Airways) came in 4th and was also named the world’s cleanest airline: no small feat when two years of Covid-19 have meant customers are particularly attentive to hygiene and cleanliness standards. It also won four other awards, including Best Airport Services.
Australian airline Qantas came fifth in the survey of more than 350 airlines, conducted in English, French, Spanish, Russian, Japanese and Chinese.
Delta Air Lines was the No. 1 airline in the United States, winning six region-specific award categories, while Turkish Airlines was the No. 1 carrier in Europe, winning four awards, including the highly competitive Best Airline in Europe title.
Albertine Murasira, a stewardess for RwandAir, which won the award for best airline staff service in Africa, said the award would encourage the carrier to raise its standards even further.
Since it’s an award for “the best employees, it’s a really big win for us,” she told CNN. “It will encourage us to continue to take care of our passengers.”
Skytrax CEO Edward Plaisted said while the awards celebrated the best in aviation, the industry was still grappling with Covid pressure, staff shortages and fuel price spikes caused by the conflict in Ukraine.
“Overall, it hasn’t been the happiest time in many ways,” he told the audience at the ceremony.
The 20 best airlines in the world in 2022, according to Skytrax
2. Singapore Airlines
4. ANA (All Nippon Airways)
5. Qantas Airways
7. Turkish Airlines
9. Korean Air
10. Swiss International Airlines
12. Etihad Airways
13.China Southern Airlines
14. Hainan Airlines
16. Cathay Pacific
19. Virgin Atlantic
Qantas is Australia’s flag carrier and No. 5 on this year’s list.
The best cabin crew in the world
Airlines to Singapore
The world’s best airline cabin cleanliness
ANA All Nippon Airways
The best independent airport lounge in the world
The best business class lounge in the world
Best Leisure Airline in the World
Best Low Cost Airline in the World / Best Low Cost Airline in Asia
Best low-cost airline in Europe
Best Low Cost Airline in North America
South West Airlines
Best Low Cost Airline in Africa
Best long-haul low-cost airline in the world
The best airlines in the world
World’s Best First Class Airline: Singapore Airlines
World’s Best Business Class Airline: Qatar Airways
The best premium economy airline in the world: Virgin Atlantic
The best economy class airline in the world: Emirates